This course provides drinking water operators with essential knowledge of water metering systems and leak detection practices. Topics include meter types and applications, proper installation and maintenance, accuracy testing, and replacement planning. Participants will learn how data analytics supports revenue assurance, identifies usage outliers, and informs asset management decisions on aging equipment.
The course also covers communication technologies such as AMR, AMI, and customer portals that enhance data collection and customer engagement. Leak detection will be explored through traditional methods, lift-and-shift practices, and emerging smart technologies. By course end, operators will understand how to optimize meter performance, use data for decision-making, and apply modern leak detection strategies to reduce water loss and improve system efficiency.
Class will be held In-Person. To allow for adequate training time for each participant, we will be watching registrations closely and begin a Wait List, if needed. Registration is on a first come first served basis.
To sign up for this class, REGISTER ONLINE, or contact Erica Burns
Dates & Locations:
May 7, 2026 (#2026-10)
Aquinnah Housing Office- Conference room
24 Totopinnumayak
Aquinnah, Ma 02535
County: Dukes
Time (Aquinnah ONLY):
Attendance: 9:45AM – 10:00AM
Class: 10:00AM – 2:30PM (includes breaks)
Refreshments will be provided, please bring a lunch. Later start time to accommodate ferry goers. If you need a ride from the ferry, please contact Erica Burns. Seats are limited. Location may change slightly (to a larger space) if we have enough attendees. Please register by April 24th, so we can plan and notify accordingly. Thank you!
May 21, 2026 (#2026-11)
Adams Fire District- Training Room
3 Columbia St
Adams, Ma 01220
County: Berkshire
June 2, 2026 (#2026-12)
W. Springfield Town Hall-2nd floor Auditorium
26 Central St
W. Springfield Ma 01089
County: Hampden
June 16, 2026 (#2026-13)
Acton Public Safety Complex- Training Room
371 Main St
Acton, Ma 01720
County: Middlesex
Time (All other locations):
Attendance: 7:45AM – 8:00AM
Class: 8:00AM – 12:30pM (includes breaks)
Morning Refreshments will be provided!
Class Fee (per registrant):
MassRWA Members: FREE
Non-Members: FREE
Agency Approval:
4.0 TCH’s for MA Water Operators
Instructors:
Steve Horn, EJ Prescott
Steve Horn has worked in the utility industry since 2001, beginning his career with Neptune Technology Group as Territory Manager for New England, where he spent 16 years supporting water utilities with metering solutions. In 2018, he joined Sedaru as Regional Solutions Manager, helping utilities implement ESRI-based asset management and digital workflow tools. Since 2021, Steve has been part of EJ Prescott’s Smart Utility Group, focusing on meters, software, IoT, and GIS integration. He specializes in AMR/AMI systems, non-revenue water analysis, financial planning for utilities, and the strategic use of technology to streamline operations and improve efficiency.
Cancellation Policy:
Individuals registered for one of our training classes, seminars, and/or conferences will be charged the class fee if we have not received notice of cancellation at least 48 hours prior to the beginning of class. Anyone contacting MassRWA to cancel enrollment in a training session will receive a cancellation number. In the event of an emergency, which would prevent attendance, please contact MassRWA as soon as possible with the details.
Consent to Use Photographic Images, Videos, & Recordings:
Registration and attendance at, or participation in, MassRWA’s meetings, trainings, and other seminars constitutes an agreement byu the attendee to MassRWA’s use and distrbution (both now and in the future) of the attendee’s image or voice in photographs, videos/videotapes, electronic reproductions, and audi files.tapes of such events and activities. This include permission to record sessions and streaming events.