Primary Operator – Licensed Superintendent
Under the supervision of the Administrator, the Superintendent shall be responsible for the Distribution and Operations functions of the Water District, including the upkeep and operation of the distribution system, compliance with all regulatory requirements, and the timely submission of all required reports to the
Massachusetts Department of Environmental Protection (MassDEP) and the Prudential Committee.
The Superintendent shall also be responsible for implementing and enforcing the District’s Rules and Regulations.
Duties and Responsibilities
The duties listed below are representative but not all-inclusive.
Monthly
- Collect all required water samples and arrange for laboratory pickup or delivery when courier service is unavailable.
- Submit required sampling reports to MassDEP SERO.
- Read all commercial water meters.
- Attend Prudential Committee meetings and present the Superintendent’s Report.
- Provide the Prudential Committee with a monthly worksheet detailing hours worked and a brief summary of completed tasks.
Quarterly
- Collect Trihalomethane (TTHM), Haloacetic Acid (HAA5), and any other required water quality samples, and coordinate laboratory pickup or delivery.
- Submit all required quarterly reports through eDEP.
Semi-Annual
- Read residential water meters at the end of March and September to support April and October billing cycles.
- Read meters for final billing associated with property sales.
- Coordinate cross-connection testing (May and November).
- Flush hydrants within the District:
- Entire system in June
- Dead-end mains in October
- Install hydrant locators (October).
- Remove hydrant locators (May).
- Assist the Treasurer with the delivery of shut-off notices and the collection of past-due water payments.
Annual
- Develop, coordinate, and distribute the Annual Consumer Confidence Report (CCR) and certification, including submission to:
- Local Board of Health
- Massachusetts Department of Public Health
- MassDEP Boston Office (April)
- Coordinate annual distribution system leak detection testing (April or May).
- Coordinate Lead and Copper Rule sampling as required by MassDEP (every three years).
- Prepare and submit a detailed, valued inventory of tools and supplies.
- Review and update the Meter Testing Policy and testing schedule.
- Winterize all hydrants.
- Maintain and report annually on tool and supply inventory.
As Required
- Plan, coordinate, and supervise repair or replacement of water mains and services in conjunction with the District’s awarded annual contractor.
- Implement, maintain, and comply with the District’s Lead and Copper Rule Improvements (LCRI) Compliance Plan, including required inventories, sampling coordination, recordkeeping, and reporting.
- Respond to all emergency water service issues and water main leaks.
- Respond to customer service requests, including leaks, defective meters, shut-offs, and turn-ons.
- Maintain all distribution system plans, tie-sheets, and service records.
- Continue and manage the District’s Meter Replacement Program for meters over 15 years old.
- Order and maintain adequate on-hand inventory of supplies.
- Perform and coordinate preventive maintenance on District vehicles and tools.
- Maintain and update the District Emergency Response Plan.
- Serve as Safety Officer for District facilities.
- Maintain District facilities located at 340 Forest Street.
- Respond to facility alarm calls.
- Develop, implement, and oversee a meter testing and verification program.
- Enforce all water use restrictions and bans when in effect.
- Maintain hydrant snow removal.
- Maintain regular communication with the Treasurer/Clerk as required. All other reasonable duties as assigned by the Prudential Committee.